We're looking to improve access to justice for Victorians with an everyday legal problem or dispute.

Access to justice can mean many things. We mean making it easier for people to resolve their disputes.

We want to ensure that the most disadvantaged and vulnerable in our community receive the support they need when engaging with the law and the justice system.

About the review

Topics in the review include:

  • entry points into the legal system, for example availability of accessible legal information
  • options for diverting people from civil litigation (where appropriate)
  • availability of alternative dispute resolution
  • provision and distribution of pro bono legal services
  • availability and distribution of funding amongst legal assistance providers
  • potential reform of the Victorian Civil and Administrative Tribunal's small claims jurisdiction
  • options for providing better support to self-represented litigants in all Victorian court jurisdictions.

The full terms of reference for the review, issued by the Attorney-General Martin Pakula, are now available. The department will report to the Attorney-General with the results of the review by 22 August 2016.

Survey for community workers

This survey allows community service providers and community organisations to provide input into the Access to Justice Review. The survey should take approximately 10 minutes to complete.

The questions ask you to consider the perspectives of the community members your organisation generally works with or delivers services to. This could be in paid work or voluntary work you do with a community organisation. For the purposes of this survey, we refer to those recipients as ‘clients’.

We do not require you to give us any information that identifies you or your clients in the survey. However, if you give us personal information when completing the survey, we will treat it in accordance with the department’s privacy policy.

We will only use personal information provided by you for the purposes for which it was collected, which is to inform the Access to Justice Review.

Survey input will be considered alongside research and formal submissions to the Review. We may quote information from the survey responses in the final report of the Review, but we will not name you or use material in a way that could identify you.

Thank you for participating in the survey and contributing to the Access to Justice Review. You can visit this site for updates about the outcome of the Review. If you would like to be added to our mailing list, please contact the Access to Justice Review team on accesstojusticereview@justice.vic.gov.au or (03) 8684 7512.